Anfield from a Wheelchair: An Inclusive Experience
As a lifelong Liverpool FC fan and someone living with Myalgic Encephalomyelitis and other chronic illnesses, experiencing events at Anfield Stadium has been both a joy and a challenge. Recently, I had the pleasure of attending the Taylor Swift concert at Anfield, this was the first time in the stadium in a wheelchair and I’m here to share my experience and provide a guide on how to make the most of Anfield’s accessibility services for fellow disabled supporters.
A Memorable Concert Experience
The Taylor Swift concert was an unforgettable experience. The atmosphere was electric, and I felt a profound sense of belonging in a place that has always been dear to my heart. Anfield’s commitment to accessibility was evident from the moment I arrived, making my visit smooth and enjoyable despite the physical challenges I faced. I do wish I had the name of the gentleman who came over and introduced himself as he helped make us feel welcome.
Anfield’s Accessibility Features
Anfield Stadium is designed with accessibility in mind, boasting over 200 wheelchair bays on match days. This ensures that disabled fans can enjoy the game with the best possible view and comfort. Additionally, the stadium provides various other accessibility features to accommodate different needs:
- Ramps and Elevators: These are strategically placed to ensure easy access to different levels of the stadium.
- Accessible Toilets: Located conveniently throughout the stadium, these facilities are spacious and equipped with necessary amenities.
- Dedicated Staff: The staff at Anfield are trained to assist disabled supporters, ensuring a hassle-free experience.
Registering as a Disabled Supporter
To attend a match or event at Anfield as a disabled supporter, you must first register with Liverpool FC’s disabled ticketing team. Here’s how you can do it:
Provide Documentation: You need to submit one of the following documents:
- Confirmation from the Department for Works and Pensions of your entitlement to the middle/higher rate of mobility or care component of Disability Living Allowance.
- Personal Independent Payment (PIP) documentation, showing entitlement to the enhanced rate.
- A letter from your GP confirming the nature of your disability.
- BD8 certificate for visually impaired supporters.
Submit Personal Information:
- Date of birth.
- Type of tickets required (ambulant supporter or wheelchair user).
- Phone and email address for communication.
Create a Supporter ID: If you don’t have a Supporter ID, you can create one here.
Once registered, you can apply for tickets. It’s essential to be both a registered disabled supporter and a member of the club to purchase tickets.
Purchasing Tickets
Tickets for matches are sold to members first, with specific sales occurring throughout the year:
- Bulk Members Sales: Held twice a year in July and November. Register your interest online and keep an eye on the dates.
- Additional Members Sales: If you miss the bulk sales, these sales occur 1-2 weeks before each game.
- Local Members Sales: Available for members with an ‘L’ postcode, also 1-2 weeks before the game.
- Local General Sales: For all supporters with an ‘L’ postcode.
- Home Cup Fixtures: Criteria vary, and details are released once the match is confirmed.
Key Tips for a Smooth Experience
- Stay Informed: Regularly check the Liverpool FC website for sales dates and criteria.
- Communicate Needs: Ensure the club is aware if you need a personal assistant ticket.
- Plan Ahead: Accessibility tickets are subject to availability, so act quickly when sales open.
Attending a match or concert at Anfield as a disabled supporter is an enriching experience, thanks to the club’s dedication to inclusivity and accessibility. By following the steps outlined above, you can ensure a seamless and enjoyable visit to one of the most iconic stadiums in the world. Whether you’re cheering for the Reds or enjoying a spectacular concert, Anfield offers an environment where all fans can feel at home.
I loved being back at Anfield and I can’t wait till I have the chance to be in our fortress again.
Don’t forget about the Liverpool Disabled Supporters Association which I am also a member of you can find a link below;
“We represent disabled supporters of Liverpool Football Club. The committee meets regularly with LFC to discuss many issues that may affect a disabled supporter’s enjoyment of attending a football match; these include accessibility, seating, ticketing, etc”
I hope this helps,
Love always,
Alisha 🫶